Request a quote

Legal

Privacy policy

How we handle your personal data, in plain language: what we collect, why, who processes it, and the control you have over it.

Who we are

Giants and Robots is a creative tech studio in the Netherlands. Giants and Robots is the controller for the personal data collected through this website.

Reach us at [email protected] or through the contact page. Full company details are at the bottom of this page.

What we collect and why

Only what you send us, plus a little technical data needed to run the site.

  • The brief. When it needs to be done, what you pay now if you are replacing something, your name, company, email, and phone if you give it. We use it to read your enquiry, reply, and prepare a proposal.
  • The calculator. It runs in your browser and stores nothing by default. Your selection is sent only when you send the brief: the type, scope, your answers, and the indicative figures.
  • Email you send us. If you email us directly, we keep the message and your address to reply.
  • The anti-spam field. A hidden field in the brief form, left empty by people and filled by bots. We use it to discard spam and do not store its contents.
  • Server logs. Our hosting and edge providers (Vercel, Cloudflare) log technical data such as IP address, user agent and time, to deliver and protect the site.
  • Analytics, after consent. If you allow analytics cookies, Google Analytics measures, in aggregate, how the site is used (pages seen, rough location, device). It is off until you choose it.

Legal bases

Under the GDPR we rely on:

  • Article 6(1)(b), steps before a contract, for the brief and the proposal we prepare from it.
  • Article 6(1)(f), our legitimate interest, for following up on your enquiry, the spam check, and security logs.
  • Article 6(1)(a), your consent, for analytics cookies. You can withdraw it at any time.
  • Article 6(1)(c), a legal obligation, for records we must keep, such as invoices.

Sending the brief is not a consent form: there is no consent box, because the basis is the steps before a contract. You give us your details so we can reply and prepare a proposal.

Who receives your data

A small number of providers process data on our behalf, under their own data-processing terms, only to run this site and deliver your message. We do not sell your data, we do not advertise to you, and we do not profile you.

The inbox that receives your brief is hosted by our email provider under its own data-processing terms.

How long we keep it

No longer than we need it.

  • Brief and correspondence: up to 24 months after our last contact.
  • Accepted proposals and invoices: 7 years, as Dutch tax law requires (art. 52 AWR).
  • Server logs: as long as the provider keeps them, under 30 days.
  • Analytics: 2 months.

Your rights

You can ask us for a copy of your data, to correct it, delete it, restrict or object to how we use it, or export it. There are no automated decisions that have a legal effect on you.

Email [email protected] and we answer within one month. If you are not satisfied, you can complain to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Cookies

We use cookies for security, to remember your choice, and, after you allow it, for analytics. Nothing non-necessary runs until you choose.

See the cookie policy for the full list, and use to change your choice at any time. Our fonts are self-hosted, so loading a page does not send your data to a font provider.

Systems we build

For software we build and host for a client, we act as a processor for that client. Their customers should contact the client, who is the controller.

AI providers used inside a client system are governed by the data processing agreement with that client, not by this policy.

Changes

If this policy changes, the current version is always on this page. The previous version is available on request.

Privacy policy version 2.0, effective 11 October 2026. Giants and Robots · KVK 70209561 · BTW NL858192548B01 · [email protected]